Prospects for the development of CRM in web-technologies
Here is an excerpt from an interview with Alexey Fitiskin, Commercial Director of ASoft, about the current state and prospects of the SaaS ("Software as a Service") You can not go into all the details but just order custom software development services USA. - The company ACoft was one of the first on the Russian market among Russian developers who released a web CRM system and immediately began to offer it for rent. How do you assess the growth of interest in SaaS? - Indeed recently there has been a growth in interest in SaaS. We started promoting rental CRM back in 2004, but at that time everyone was very skeptical about such a service. Now we are not just seeing interest, but the real use of CRM on the SaaS model. - How has the ratio of SaaS customers to customers who have purchased a CRM property changed? - Our practice shows that while in 2004-2005 there were not more than 10 SaaS consumers, in 2009-2010 we can talk about hundreds. If we talk about the percentag...